Standard 1: Safe Working Environments
Being subjected to behaviours such as harassment (sexual or otherwise), bullying, discrimination, victimisation and other forms of harmful behaviour and working practices has a detrimental effect on the wellbeing of individuals and can impact their performance and future progression, as well as their physical safety.
While some work might involve high-pressure situations, everyone working in the creative industries must be able to do so in a professional environment, free from exposure to psychological, sexual and physical harm.
Employers, employees and self-employed people have duties under relevant legislation not to expose others in the workforce to risks to their physical and mental health or safety.For examples of duties, see the Equality Act 2010, Worker Protection Act 2023 and Health and Safety at Work Act 1974 (Appendix II).
In the context of the CIISA Standards, a safe working environment is one where:
1.1 – Individuals in the Creative Industries Workforce – regardless of their role, seniority or employment status – know what a safe working environment looks like and act accordingly. They understand the behaviours that are harmful and unacceptable in the working environment, including all forms of sexual misconduct and other forms of harassment and bullying, and ways in which to prevent them. They recognise that:
- It is everyone’s responsibility to look out for the welfare of others in the workforce, to respect each other’s dignity regardless of seniority, and to challenge harmful behaviour where possible.
- They can expect action to be taken to address harassing behaviour, even if it is unintentional, and to ensure it is not repeated. This action could include informal training, disciplinary action or termination of services (depending on employment status), or potential legal action by the victim.
- They are able to seek support for their mental health and wellbeing if they are affected by harmful behaviour, and to receive support in addressing such behaviour.
- They must comply with relevant UK legislation and understand their duty of care under health and safety, employment and other legislation.
1.2 – Senior Leaders set a culture where the welfare of the whole workforce, regardless of seniority or employment status, is protected and respected. They take measures to prevent harassment, including sexual harassment, bullying and other harmful behaviour, and to safeguard the wellbeing of their workforce. These measures include:
- Setting a good example by modelling the highest standards of behaviour.
- Ensuring Senior Leaders at the highest level take ultimate accountability for the welfare and behaviour of their workforce and prioritise risk mitigation in strategic planning.
- Taking responsibility to understand and mitigate risks to the welfare of the workforce and meet legal obligations, and regularly reviewing effectiveness of risk assessments.
- Clearly explaining to everyone they work with what harmful behaviour looks like, the consequences of such behaviour, and the expected standards of behaviour, as well as taking steps to inspire confidence in individuals to speak up where appropriate. This may be communicated through (but not exclusively) policies and procedures, contracts, service agreements, training and broader day-to-day engagement.
- Ensuring that individuals are not forced through legal mechanisms – such as the misuse of confidentiality clauses or non-disclosure agreements (NDAs) – to remain silent if they later experience or see harmful behaviour in their working environment.
- Prioritising the provision of training and resources to equip their workforce with the appropriate skills, competencies and means to support their own and others’ wellbeing. This includes training for Managers in people-management skills and how to address inadequate performance appropriately.
- Recruiting and recognising team members, Senior Leaders and Managers who promote and embed positive work cultures and display good people- management skills.
- Ensuring that their workforce has access (internally or through third parties) to individuals with enhanced responsibilities for supporting others, for example wellbeing facilitators, access co-ordinators, occupational health specialists and safeguarding and whistleblowing officers as appropriate. The access provided can be proportionate to the size of the organisation, production or project.
1.3 – Managers set the tone by promoting and embedding a culture where the welfare of the workforce is protected and respected. They do this by:
- Setting a good example by modelling the highest standards of behaviour, and are as transparent as possible in their dealings with their team.
- Developing their knowledge around recognising and addressing harmful behaviours, where it may be lacking.
- Taking responsibility for the behaviour of others in their team.
- Proactively supporting individuals with enhanced responsibilities for supporting others (where applicable) – such as wellbeing facilitators, acces co-ordinators, occupational health specialists and safeguarding and whistleblowing officers – to meet the responsibilities that come with the enhanced role.
How can organisations, productions or projects use the CIISA Standards?
Organisations, productions or projects can assess their existing policies and procedures against, or create new ones aligned with, the CIISA Standards to ensure that they are embedding the right behaviours, and that their workforce know what is expected of them. Through consistently meeting the Standards, organisations, productions and projects will ensure they are promoting the behaviours and culture within their organisation, production or project that enable their workforce to thrive.
Download the CIISA Standards [PDF 754 KB]
Lawrlwythwch Safonau CIISA [PDF 754 KB]
Download the CIISA Standards Easy Read [PDF 6.6 MB]
This two-page document provides a high-level checklist for implementing the CIISA Standards:
Download the Standards Checklist [PDF 51KB]
This report captures the responses to the public consultation on the CIISA Standards and explains what we have done in response to the feedback:
Download Consultation Report: You said, we did. [PDF 365 KB]