Our Services

You can find more information here about the range of services CIISA will deliver and how we plan to introduce these services in a ‘step-by-step’ approach.

CIISA will provide a range of services. We will set Standards and embed best practice to meet these. We will also provide a confidential safe space for people to share their experiences relevant to the Standards so we can share insight and report on themes and trends and look to provide support and resolve concerns where no other routes exist.

Want to know more? 

You can find out more about what we are planning by reading our ‘CIISA’s Services’ Guide here.

Taking a step-by-step approach

We published the CIISA Standards in February 2025 and are planning to design, test and roll out tools and resources to help creative industry Organisations, Productions and Projects – and the workforce – embed the Standards in practice. This will take place across 2025 and into 2026.

We will also be looking to introducing our support services, which focus on how CIISA will monitor, benchmark – and report on how the creative industries are doing to embed the Standards, alongside providing practical help and support to those who need it, and providing ways to resolve individual concerns where possible (and where no other routes are available).

We will make sure our services have maximum impact by introducing each service in sequence – doing so carefully and with due diligence using a step-by-step approach. This means we will test out each step to ensure it meets requirements and demand, before moving on to the next step, ensuring that we build truly effective services.

We continue to plan for introducing ‘Step 1’ – a confidential reporting service – to be in place by the end of the 2025/26 Business Year.

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Contact Details

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The purpose of the Creative Industries Independent Standards Authority (CIISA) is to uphold and improve standards of behaviour across the creative industries.

Registered address: 22 Wycombe End,  Beaconsfield, Buckinghamshire, HP9 1NB, United Kingdom

Access Statement

Whilst CIISA is not yet a live organisation, access is at the heart of who CIISA is. CIISA is committed to preventing bullying and harassment, including that of an ableist nature. If you require any information currently on the CIISA website in an alternative format, please email  info@ciisa.org.uk with your request and we will get back to you as soon as we can.

We are very happy to help and welcome queries from d/Deaf, disabled and neurodivergent people wanting to learn more about CIISA.