The Creative Industries Independent Standards Authority

Upholding and improving standards of behaviour across the creative industries

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British talent call on creative industry to make final commitment to CIISA, the new Creative Industries Independent Standards Authority being built to keep our workforce safe.

Dear Creative Industries,

We are calling on you to make your final commitment to the creation of CIISA, the new independent standards authority designed to keep our creative industries safe and to secure your support to this essential part of the ecosystem that is currently missing. The full financial ask is now out, and so we ask you finally to turn this idea into reality. 

So many of us in this industry would have loved to have an objective outside body that we could go to for advice, for mediation and in the very extreme circumstances, that we might need some outside body to hold people accountable for the bad behaviour or bad practices that sometimes happen on our sets, on our stages, behind the scenes. And we are far from being alone in recognising this need. A recent survey conducted on behalf of CIISA by PA Consulting of creative industry professionals from film, TV, music and theatre revealed that 91% are strongly in favour of CIISA further underlining its importance. This is why a single place of accountability where people can seek help, mediation, dispute resolution advice and other services is essential.

Please support CIISA. This issue needs to be tackled by everyone working together. We need and it will become the blueprint across the globe for keeping our creative industries safe. 

CIISA recognises that not everything can be solved with just one intervention but as bullying and harassment claims in the industry continue abound, we believe it is a very necessary part of a range of interventions driving for much-needed change. 

CIISA will not duplicate existing policies and procedures that some of you may already have in place, rather it will address gaps in provision.

We want to thank those organisations that have already taken the bold step to make the final financial commitment, and we urge those that have yet to do so, to join us so that we can turn CIISA into a reality. 

Placing your belief in CIISA is testament to your commitment to safeguarding our talented workforce and we look forward to hearing from you.


Alexei Kaye Campbell
Alison Oliver
Archie Madekwe
Barbara Broccoli
Cara Delevigne
Carey Mulligan
Caroline Norbury OBE
Dame Heather Rabbatts
Denise Gough
Dominic Cooke
Emerald Fennell
Ewan Mitchell
Fenella Woolgar
Gabe Bisset-Smith
Gemma Chan
Guy Remmers
Idris Elba
Jessica Hynes
Jessica Knappett
Jonny Sweet
Joshua McGuire
Keira Knightley
Krishnendu Majumdar
Krysty Wilson-Cairns
Kharmel Cochrane
Lolly Adefope
Naomie Harris
Ophelia Lovibond
Phoebe Waller Bridge
Rebecca Ferguson
Rob Cawsey
Ruth Wilson
Samantha Morton
Sule Rimi
Susanna White
Varada Sethu
Zelda Perkins


In 2021, in light of a number of serious allegations being made in the public domain relating the Creative Industries, Time’s Up UK Chair, Dame Heather Rabbatts joined forces with legal advisors from FieldFisher and scoped the concept for an Independent Standards Authority for the Creative Industries and began to consult with leaders across Film, Music, TV and Theatre.

In September 2022, CIISA brought on board Jen Smith as interim CEO, to lead the work and CIISA is now expanding its team, finalising its governance, legal and operational processes, funding and business plan aiming to provide some services by the end of 2024.

Our Purpose & Vision

The purpose of the Creative Industries Independent Standards Authority (CIISA) is to uphold and improve standards of behaviour across the creative industries and to prevent and tackle all forms of bullying and harassment, including bullying and harassment of a discriminatory nature.

Following a significant period of discussion with the creative industries, we are now in the next stages of development for CIISA.

In our first iteration, CIISA will support the film, TV, theatre and music industries. We are heartened by the positive groundswell of support.

CIISA’s vision is to create consistently safe and inclusive workplaces for creative industry professionals through pro-active interventions and advice, providing a single place of accountability where behaviours of concern can be reported and investigated, and building capability to prevent and tackle bullying and harassment and bullying and harassment of a discriminatory nature.

The two short CIISA films have been made with thanks to Ridley Scott Associates. Editor Steph McAuley

Our commitment to anti-racism

CIISA will be an anti-racist organisation, consciously inclusive and representative at all levels, including its governance. CIISA will have an anti-discrimination committee as part of its governance model. CIISA will ensure that any investigation panels, mediation and advice services are intersectional and that all teams are trained and aware of the intersection of racism, bullying and harassment. CIISA will be a primary advocate of its strategic partner Black Lives in Music; who will also provide check and challenge accountability to CIISA and advocate for Black Lives in Music’s internationally recognised Anti-Racism Code to be widely adopted. On issues that relate to employment discrimination and systemic discrimination, CIISA will work closely with the EHRC.

Five reasons why the creative industries need CIISA



CIISA responds to the clearly identified need for better workplace safety and prevention from harm within the creative industries.


Professional advice

CIISA addresses the void for freelancers and employers who do not currently have access to routes of resolution or advice.


Future-proofing the talent pipeline

CIISA will attract new and retain our experienced colleagues and support inward investment by making the UK not just the most dynamic place to make creative content but also the safest.


A circuit breaker delivering return on investment

CIISA supports the creative industries through preventative investment over reactive cost, sharing best practice and creating capability so our workforce can confidently address these issues and raise cultural norms within our workplaces.


Fairness and due process

CIISA’s structures and procedures will be governed by evidence-based decisions, fairness to all parties and transparent processes.

Our Guiding Principles

  • We do not replace existing legal due process or HR complaints functions; rather we address a void – the creative industries is one of the only sectors that does not have an independent place to report poor standards of behaviour.
  • We will investigate without fear or favour and are able to do so, as funding for CIISA will be drawn from a separate entity, the CIISA finance board. The identity of funders will be unknown to those working within CIISA. This model is used by the Advertising Standards Authority (ASA).
  • By virtue of our existence, CIISA has both a preventative and pro-active role in tackling bullying and harassment.
  • You cannot raise standards without tackling discrimination – CIISA has embedded anti-discrimination measures into the heart of its proposed governance model.
  • How creative contents is made, is of equal significance to the creative content itself.

High level assurance for CIISA

To develop our proposals to this point we have consulted widely with existing peer regulators and standards authorities and had additional scrutiny from the Institute of Regulation. We have taken specialist expertise from PA Consulting, including the on-going development of our funding models. We have been listening to the needs of each sector and our principal partners as well as freelancer engagement from each sector and have taken strategic advice from all the UK broadcasters and the lead bodies for theatre and music, namely UK Theatre and the Society for London Theatres and UK Music.

CIISA will work closely with the Creative Industries Policy and Evidence Centre, PEC and the establishment of CIISA was a recommendation within the recent Good Work Review published in February 2023. The establishment of CIISA was also highlighted within the Government’s sector vision for the Creative Industries published in June 2023. CIISA has been pre-registered with the ICO.

What we will do

Find out more about our proposed services

  • Services: Mediation, early dispute resolution, immediate advice, support navigating the criminal justice system, investigations.
  • Data and insight: Share insight and trends from our data and cross-sector expertise.
  • Influence: Working with expert partners on issues such as advocating for preventing the of misuse of NDAs, better advice and protections for freelancers, promoting inclusivity such as wider adoption of the Anti-Racism Code, which is being developed by Black Lives in Music who are key partners of CIISA.
  • Support navigating the criminal justice system: In some cases, CIISA will recommend that further action is taken given the seriousness of the concerns brought forward. CIISA will give professional support to individuals who are taking their concerns to the police or through the criminal justice system.

Our Approach

We will be publishing our consultation document in the autumn, which will set out the following:

  • How services will be accessed and provided.
  • What the proposed governance and organisational structure will be.
  • What the cost of CIISA will be.
  • How it will make a difference across all sectors, for individuals and for organisations and member bodies.
  • Where it will be based and CIISA’s jurisdiction.
  • How investigations will be conducted within defamation and GDPR law.

How will CIISA tackle discrimination?

  • It is impossible to drive up standards without tackling discrimination.CIISA will be an intersectional organisation, understanding that bullying and harassment can be discriminatory in its nature. CIISA is also aware that bullying and harassment disproportionately impacts people from under-represented groups.
  • The EHRC has the statutory mandate to investigate discrimination, so CIISA will work closely with them on any issues arising from its investigations, such as employment discrimination.
  • CIISA will also advocate for robust anti-discrimination measures to be taken across the creative industries as part of its advocacy and influencing role and has embedded anti-discrimination measures into the heart of its proposed governance model.

The Interim CIISA Team

Jen Smith

Jen Smith is Interim CEO of the Creative Industries Independent Standards Authority (CIISA) responsible for developing its remit, operating model and governance structure.

Dame Heather Rabbatts

Dame Heather Rabbatts’ career spans law, government, sport and media. She is the Chair of CIISA and of Time’s Up UK, which advocates to end sexual harassment, change representation, promote black equity and pay parity to achieve long term cultural change.

Caroline Norbury

Caroline Norbury OBE is the Chief Executive of Creative UK, the independent network for the UK’s Creative Industries working to support and invest in creative talent and businesses, and unite the UK’s creative industries. Caroline sits on the Creative Industries Council and chairs the Investment for Growth sub-group of the Council.

Andrew Medlock

Andrew joins the CIISA team as the interim COO. Andrew is a senior leader with over 15 years of operational and strategic experience in improving social justice for the public through his work with the Parliamentary and Health Service Ombudsman, who investigate complex complaints about the NHS in England and UK Central Government.

Niyi Akeju

Niyi joins CIISA as interim Head of Standards Development. Niyi has over two decades’ experience in stakeholder engagement and project management in the screen industries. She recently led the UK-wide BFI Film Academy programme to help young people build careers in film and television.


The following organisations have given their commitment to CIISA.

Extending our thanks for in principle support:

  • We are grateful to Sky, BBC, ITV, Channel 4, and Viacom for their initial generous financial support enabling us to develop our proposals to date.
  • SOLT and UK Theatre announced their in principle support for CIISA on behalf of the theatre sector in January 2023.
  • On behalf of the music sector UK Music announced their commitment in early March 2023. The LIVE board also agreed their support in May 2023. In addition, we are also delighted to be working closely with the Musicians Union, Help Musicians, Black Lives in Music.
  •  We are pleased to have the support and expertise afforded us through the Institute of Regulation, who through their network of peer organisations are offering us expertise and scrutiny on our proposals.

Society of London Theatre (SOLT) and UK Theatre are organisations that work with and on behalf of their members to champion theatre and the performing arts. Together, they represent 500 of the UK’s leading theatre producers, venue owners and managers, performing arts centres, and 1,350 theatre professionals across the UK. Both the Society of London Theatre and UK Theatre gave their support for CIISA in January 2023.

SOLT and UK Theatre are supporting our engagement with theatre, including running a UK-wide CIISA working group and regular webinar update sessions with their membership and the CIISA team. SOLT and UK Theatre will continue to act as convenor for the theatre sector during the co-creation phase of September 2023 – April 2024.

News & Views

For all press enquiries:

Black Lives In Music (BLiM), the organisation set up to address racial inequality in the music industry and create opportunities for Black, Asian and ethnically diverse musicians and professionals, have launched their YourSafetyYourSay survey on Bullying and Harassment in the music industry.

After becoming aware of shocking abuse, BLiM will use the anonymous survey to collect real world data. This will inform legislation and the work of the new Creative Industries Independent Standards Authority (CIISA) and the wider music industry. It will also be used to support BLiM’s forthcoming Anti Racist Code of Conduct and reporting tool, which will work towards eradicating discrimination, bullying and harassment throughout the music ecosystem.

Fill in the survey HERE, which needs to be completed in full.